Frequently asked questions
FAQ
Where do you ship?
We offer free worldwide shipping. Wherever you are, Knightform delivers straight to your door.
How long does delivery usually take?
We typically process orders within 1–3 business days. Most orders arrive within 7–15 business days depending on your location.
Can I cancel or change my order?
Yes, but only within 2 hours of placing your order. Please contact us immediately if you need to make changes.
Do you accept returns?
We currently only accept returns for items that arrive damaged or defective. Due to the nature of our products, we do not offer returns for other reasons.
What if my item arrives damaged?
We’re truly sorry. Just reach out to us with your order number and a photo of the item — we’ll make it right.
How do I choose the right size?
Our sizing is true to size. A detailed size guide is available under each product to help you find the perfect fit.
Is Knightform a UK brand?
Yes — we’re proudly based in the United Kingdom and serve customers worldwide.
Is it safe to shop from Knightform?
Absolutely. Our website uses encrypted SSL security and secure payment processing for your peace of mind.